Terms and Conditions

Last updated: 06/02/2026

About ILE APPLICATION

The ILE application respects and protects the privacy of its users. This Privacy Policy describes how information is collected, used, and protected when the user uses our mobile application.

1. Information We Collect The ILE application may collect only the information necessary for its proper functioning, which may include: • Data provided directly by the user within the application. • Basic technical information about the device (such as operating system version), solely to ensure the proper functioning of the app. The application does not collect sensitive data unnecessarily or information for commercial or advertising purposes.

2. Use of Information The information collected is used solely to: • Enable the proper functioning of the application. • Improve the user experience. • Ensure the security and stability of the service. We do not use the information for advertising, user profiling, or commercial analytics.

3. Data Storage and Security Data is stored securely, applying reasonable technical and organizational measures to protect the information against unauthorized access, loss, or alteration. • Personal data is not sold, rented, or shared with third parties. • Access to data is restricted exclusively to the internal processes of the application.

4. Sharing Information with Third Parties The ILE application does not share personal information with third parties, except when strictly necessary to comply with legal obligations.

5. Data Retention Data is retained only for the time necessary to fulfill the purpose for which it was collected or while the user uses the application.

6. User Rights The user has the right to: • Access their data. • Request the correction or deletion of their information. • Stop using the application at any time. To exercise these rights, the user may contact us through the channel indicated in this policy.

7. Children’s Privacy The ILE application is not directed at minors and does not intentionally collect personal information from children.

8. Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time. Any changes will be published within the application or on the corresponding listing.

9. Contact If you have any questions or concerns about this Privacy Policy, you may contact us at: Contact email: notificaciones@indesap.com Website (optional): indesap.com

About webside

These terms and conditions outline the rules and regulations for the use of Indesap S.A.S's Website, located at www.indesap.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.indesap.com if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing www.indesap.com, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Indesap S.A.S and/or its licensors own the intellectual property rights for all material on www.indesap.com. All intellectual property rights are reserved. You may access this from www.indesap.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from www.indesap.com
Sell, rent, or sub-license material from www.indesap.com
Reproduce, duplicate or copy material from www.indesap.com
Redistribute content from www.indesap.com

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Indesap S.A.S does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Indesap S.A.S, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Indesap S.A.S shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Indesap S.A.S reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Indesap S.A.S a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Indesap S.A.S; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Indesap S.A.S. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Indesap S.A.S's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Privacy Policy

We have adopted this Privacy Policy, which determines how we are processing the information collected by www.indesap.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.indesap.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the www.indesap.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Use of DISPROEL application: We make use of the DISPROEL application, which requires access to geolocation for monitoring purposes during the execution of the application. This location information is exclusively used for administrative tracking purposes. The user location data is stored in an encrypted format and is retained only for a period of 30 days.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via notificaciones@indesap.com.

Security procedures for handling user data: we employ secure procedures to process both personal and sensitive user data, ensuring compliance with industry standards. Encryption and strict access control measures are in place to safeguard user information from unauthorized access, modification, or disclosure.

Data retention and deletion policy: we apply a strict data retention and deletion policy. Personal user data is stored only for the duration necessary to fulfill the intended purpose or to comply with legal obligations. User location data obtained through the DISPROEL application is stored securely and deleted automatically after 30 days.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to notificaciones@indesap.com.

Privacy Policy

The website www.indesap.com is owned by Indesap S.A.S., which acts as the data controller of your personal data.

We have adopted this Privacy Policy, which explains how we process the information collected through www.indesap.com and the reasons why we need to collect certain personal data from you. Therefore, it is important that you read this Privacy Policy before using the website www.indesap.com.

We care about your personal data and are committed to ensuring its confidentiality and security.

Personal Information We Collect:

When you visit www.indesap.com, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and how you interact with the platform. We refer to this automatically collected information as “Device Information.” We may also collect the personal data you voluntarily provide to us (including, but not limited to, first name, last name, address, payment information, etc.) during registration in order to fulfill the agreement.

Use of the ILE Application We make use of the ILE application, which requires access to geolocation for monitoring purposes during the execution of the application. This location information is used exclusively for administrative tracking purposes. The user’s location data is stored in encrypted form and is retained only for a period of 30 days.

Why Do We Process Your Data? Our top priority is the security of customer data. Therefore, we only process the minimum data necessary for the maintenance of the website. Automatically collected information is used solely to identify potential cases of abuse and to establish statistics regarding website usage. This statistical information is not collected in a way that allows identification of any particular user. You may visit the website without telling us who you are or revealing any information by which you could be identified. However, if you wish to use certain features of the website, receive our newsletter, or provide information through a form, you may be asked to provide personal data such as your email address, first name, last name, city of residence, organization, and phone number. If you choose not to provide your personal data, you may not be able to access certain features of the website, such as receiving our newsletter or contacting us directly through the platform. Users who are unsure about which information is mandatory may contact us at notificaciones@indesap.com.

Security Procedures for Handling User Data We apply strict security procedures to process personal and sensitive data, ensuring compliance with industry standards. Encryption and strict access controls are used to protect user information against unauthorized access, alteration, or improper disclosure.

Data Retention and Deletion Policy We apply a strict data retention and deletion policy. Users’ personal data is stored only for as long as necessary to fulfill the intended purpose or to comply with legal obligations. Location data obtained through the ILE application is stored securely and is automatically deleted after 30 days.

Your Rights If you are a European resident, you have the following rights regarding your personal data: • The right to be informed • The right of access • The right to rectification • The right to erasure • The right to restrict processing • The right to data portability • The right to object • Rights related to automated decision-making and profiling If you wish to exercise any of these rights, please contact us using the contact information below. Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to Other Websites Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be cautious when leaving our website and to read the privacy statements of each website that may collect personal information.

Information Security We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We implement reasonable administrative, technical, and physical safeguards to protect your data. However, please note that no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

Legal Disclosure We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Information If you would like to contact us to better understand this Policy or wish to contact us regarding any matter related to individual rights and your Personal Information, you may send an email to notificaciones@indesap.com.